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At McGuff, we work very hard to bring you the best and fastest customer service in the industry. We work very hard to maintain our industry leading reputation and would love to hear your experiences and thoughts on working with us!


I recommend your products to all of my friends and colleagues. The people I talked to on the phone were very knowledgeable and could answer my questions immediately. Your products are great!

Janet
Bedford, NH

Your sales support and customer service are far above everyone else we have worked with. Our McGuff customer service representative has been very easy to work with, very knowledgeable about the products, and very quick to respond. I remember one instance when we needed a couple of products in very short order. Our rep basically hand-carried our order through McGuff, and gave us daily status updates. We received our products in time and everything worked out wonderfully. McGuff went above and beyond what we normally expect a vendor to do for us.

Herald
New York, NY

It is rare to get so much quality for the price. Truly good work, everyone! You can and should be proud of your product range. You won me over as a lifelong customer. I just wanted to take a moment to extend my sincere thanks for providing such great products at a reasonable price. I had explored many other options before purchasing, and to be honest with you, the price paid was a large part of my decision.

Sam
Spokane, WA

I want to express my gratitude to the team at McGuff. I have been doing business with you for almost 12 years. You make me feel as if I am the ONLY customer you have, and you are just waiting on me to place an order every few months, and in the interim, you are doing absolutely nothing, just waiting on my phone call (I know that is not true). BUT YOUR EFFICIENCY IS UNBELIEVABLE. You are there ALL THE TIME looking for ways to help me, to make things easier. You follow up, you make suggestions, always return phone calls, you are always above board and you make sure that goods have been delivered. I am always impressed! Thank you!

Dave
International

I learned about your company in one of my newsgroups. I will recommend your products to my friends who are looking for alternatives to the big three drug distributors. You have quality products at an affordable price, and your knowledgeable customer representatives go out of their way to help. What more could I ask?

Henry
East Brunswick, NJ

Your customer service people are the best I have found so far as they not only told me what situations your products can work in, they also described some of the limitations. I have much more faith in a company that doesn't just spout off about how great its products are.

Albert
Birmingham, AL

I want to give a high five or shout-out to your packing and shipping guys! My items were wrapped meticulously and packed with excellent care and thought. Thank you so much! What you do really does mean a lot. This is from a repeat customer who has done her time in customer service (someone should pay for the wrinkles that my surprised looks over time likely caused) and I’ve even worked in a distribution center, so I know firsthand that "handle with care" or "fragile" has little meaning at times. Just wanted to say thank you!

Mia
Alpharetta, GA

Coronavirus (COVID-19)

Due to the Coronavirus (COVID-19) outbreak worldwide, the global demand for some Personal Protective Equipment (PPE) is exceeding current supply availability.

In addition, the manufacturing of the PPE and many other wound care/infection prevention products have been impacted by the global response to the Coronavirus. While you may see product availability reduction in the near-term, please be assured that we at McGuff Medical are continuing to work diligently to ensure an uninterrupted supply of products and alternative products to you.

Additionally, in order to ensure healthcare providers have access to the PPEs they need, the McGuff Company is temporarily limiting PPEs to healthcare providers.

As always, please feel free to reach out to our McGuff Customer Service team with any questions that you may have.

Click here for updates regarding Coronavirus Pandemic and Your Supplies and a message from our President